Confidential policy

1. The “Troika Cars” Ltd. (hereinafter Troika Cars) respects rights of users of the services (hereinafter Users or you), and takes all the responsibilities for confidentiality and storage of collected by the company personal information. Troika Cars agrees that Users of its product and services (including the registered ones) have absolute right to know about the policy and the methods of proceeding data, which has been collected after their visiting, accessing and using website www.troikacars.ru, as well as using particular Services of Troika Cars (the list of which you may find in the Licensed Agreement (further LA).


2. Agreement

Please carefully read the following information: using the website or services, accessing the site, providing information at the website mentioned, registering a personal account (the account definition is listed in the LA) on the website, you agree to the rules described in the privacy policy, including those that are relevant to the collection and processing of your personal data (as indicated below) (hereinafter - the privacy policy).


3. Collecting Information

Troika Cars may collect Non Personal Data (further-Non Personal Data) provided by Users. Non Personal Data includes any not hidden information which becomes available to Troika Cars while accessing and using the website. Among other things Non-personal information may contain data on identification of the User's browser, as well as the Operating System, the order of pages visited by the User, time and date of connection of the User, etc. This information is collected for statistics, and is used to improve the quality of Services provided by the company, as well as to improve the interface of the Site. The Company may collect Personal Information that was voluntarily and well aware provided by Users while creating a Personal Account through the Site or registering for receiving the Services in another way. "Personal information" means individual data, such as name and surname, mobile phone number and e-mail address. In addition, in order to provide Services more efficiently, the company collects information about your location using a GPS-navigator, that (information) can be identified and transferred to the Service Providers (as defined in the LA). In order to avoid misunderstandings, any non-personal information related to or associated with Personal Information will be treated as a Personal Information as long as such relationship exists.


4. Using your personal information

Troika Cars may use Personal Information to: (i) provide Services; (Ii) send messages to Users regarding Services (for example, the date of arrival of the Service Provider to the User's location, etc.); (Iii) provide Users with support; (Iv) send advertising materials to the target audience and inform about special deals (hereinafter - Advertising Materials).


5. Disclosures

Troika Cars undertakes not to disclose any Personal Information it has received from third parties. Despite this, it may disclose such information in the following circumstances: (a) to comply with the requirements of applicable law, regulation, litigation, court order or government requirements; (b) to ensure compliance with this Privacy Policy or medicines, including investigation of potential violations of these regulations; (c) to detect, prevent or resolve issues related to fraud, security or technical aspects; (d) to respond to user requests for support; (e) to respond to claims that a content infringes the rights of third parties; (f) to respond to claims that contact information (for example, name, address, etc.) of a third party that has been published or transmitted without its notification or as an insult; (g) to protect the rights, property or personal safety of Troika Cars, its Users or the general public; (h) if the management of the company changes, including mergers, acquisition or purchase of the entire property of the company or a significant part of it; (i) so that you can make the most of the Services, your location information received through a GPS navigator will be transferred to the Service Providers (as defined in the Using Information terms); (k) in accordance with your clearly stated prior authorisation. In order to avoid misunderstandings, the company may transfer and disclose Non-Personal Information to third parties at its own discretion.


6. Change of Personal Information

Users may get access to their personal account and make changes to Personal Information graph. To get information regarding how to make changes in Personal Information that was earlier provided, please contact via email office@troikacars.ru.


7. Cookies

While you are visiting the website, Troika Cars may use industry-wide technology called "cookies", which allows to store certain information on your computer. Cookies are small text files that can only be used by the website that have created them. Cookies allow an automatic login to the site: registered users will be identified automatically. Most Internet browsers have function to clear computer from cookies, to block their receiving or to send a notification each time before storing a similar file. However, after blocking or deleting cookies, your opportunities may be limited in interactive activities. For more information about this feature, see the browser's instructions or the Help pages.


8. Safety

Troika Cars pays much attention to provision and maintenance of the Personal Information of Users. It applies standard industry technologies and methods to ensure the security of user data, as well as to prevent its unauthorised use. Among other ways, the user's Personal information is protected by a Secure Sockets Layer (SSL) software, an encrypted protocol, and encrypted data. Despite this, the company can not guarantee absolute data protection. Users should keep their Personal Account number and other information related to it secretly, it is recommended to change the login password from time to time.


9. Changes to the Privacy Policy.

The Privacy Policy Statements are an integral part of this Website and any information posted on it and can not be considered separately from the License Agreement. Troika Cars reserves the right to change the Privacy Policy at any time, therefore it is recommend to visit this page as often as possible. Changes to this Privacy Policy come into effect from the date stated as the "Latest Version"; when you continue to use the "Latest Version” of the website, you agree to the changes made and to comply with the rules based on such changes


10. Third Party Websites

The website may contain links to the other websites that are not a part of the Troika Cars Website (the "Third Party Websites"). They are independent, and the company is not responsible for the policy of handling personal information and the other legal aspects of using such sites. We recommend that users familiarise themselves with the privacy policy at the websites of third parties.